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Delivery Info

Online Lighting aim to dispatch your goods between 24 / 48 hours after you initially ordered them. If delivery is likely to be longer a member of Mustang Enterprises Ltd. will contact you advising you of an approximate delivery date. It is our strict policy not to take payment for the order until the goods are ready for dispatch. We deliver via courier service who will not accept claims for goods damaged in transit unless the goods are signed for as damaged. Please ensure that you do not sign for goods in good condition unless you are sure the goods are undamaged. All claims for damaged goods must be notified within 48 hours after delivery as no liability for damage can be accepted after this period. Most courier companies will attempt to deliver twice should there be no one available to take delivery and sign for the goods, after these two attempts the goods will be held at the couriers local base for collection, any further delivery attempts or redirection to another address may incur charges from the courier company

*Delivery Charges:
The delivery charges are as follows (different rates may apply for non UK mainland and overseas delivery as well as some areas of Scotland) .



£0 - £100.00 £5.95 £100.01 + FREE

Selected items that offer free delivery are subject to the following conditions

Should your delivery postcode be outside of our standard UK Mainland delivery surcharges will apply as above.

If your basket contains an item that qualifies for free delivery and an additional item is added to the basket that does not have free delivery our standard delivery charges will apply.

For any additional information please call our offices on 0800 046 9041.

Handling & Dispatch Time

The majority of products we sell on our website will be dispatched within 24 / 48 hours, Mondays to Fridays.

In the unlikely event your order is delayed, we will contact you as soon as possible to notify you of an estimated lead time.

Many of the Elstead and Intalite / SLV fittings we have listed on our site can often fall outside of our regular dispatch times. This is due to many Elstead products being hand finished in the UK and Italy, whilst the Intalite / SLV items are imported directly from Germany.

Our range of Massive childrens lights are available on special order. Please be aware that delivery can take upwards of 28 working days.
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